Utility Bill Information
If you have not registered your account through our new utility billing system, please click the "Pay My Utility Bill" link on the left side of this screen to go register for recurring payments and to fully utilize our new utility billing system. One time payments can also be made through this link.
We process online payments made through our website from a credit or debit card, checking or savings account. You can set recurring payments through the website as well.
HOWEVER, IF YOUR ACCOUNT IS PAST DUE AND/OR YOUR SERVICE IS SHUT OFF FOR NON-PAYMENT, PLEASE CALL THE CUSTOMER SERVICE UNIT IMMEDIATELY FOR ASSISTANCE. 970-475-1170.
Below are your options for paying your bill.
1. Pay online with a debit or credit card, checking or savings account.
2. Call the Customer Service Unit at (970) 475-1170 to make a payment with credit or debit card.
3. Pay in person at the City of Evans Community Complex located at 1100 37th Street, Evans CO.
*Check, Cash, Money Order, Debit or Credit is all accepted in person.
4. Mail a check or money order to:
City of Evans
Attn: Customer Service Unit
1100 37th Street
Evans, CO 80620
5. Pay by phone 24 hours a day, 7 days a week. Call 877-920-0541 to get enrolled.
6. Go to the Utility Payment website here and sign up to pay via text message.
COMPLETE account number MUST be included in order to apply payments to the correct account on the date received. Please include your nine-digit account number when mailing payment(s). Missing account information may cause a delay in posting payment(s) to account(s).
If you have any questions or concerns, please call the Customer Service Unit at (970) 475-1170, Monday-Friday, 8am-5 pm MDT. If you call after hours please leave a message and you will be contacted within the next business day.
Click Here To Pay Your Utility Bill Online and fill in the required information to begin using Invoice Cloud. You can make a payment towards your Evans utility bill using a debit card, credit card or checking or savings account.
Recurring payments may also be set up through Invoice Cloud, and you can make changes that fit your needs at any time.
This service is available 24/7 with additional processing fees applied - debit or credit cards carry a 2.95% processing fee with a minimum of $2.95 and Electronic Funds transfers (EFT) from a checking or savings accounts carry a processing fee of $.95 per transaction.
You will quickly and securely have access to pay your utility bill. Your account will be updated within one business day (if payment is made before midnight).
IMPORTANT: If you have received a shut-off message or if you are currently disconnected, you must call the number below between the hours of 7:30 am and 5:00 pm, Monday thru Friday to make your payment before service will be restored. Your service will not be restored outside of normal business hours. We encourage all customers to make payments on time to avoid the $25.00 delinquency charge.
If you have questions, regarding your bill, please call the Customer Service Unit at (970) 475-1170.
